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Research
When Perusing Online Reviews, Shoppers Value Quantity Over Quality
Feb. 7, 2019
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Digital Transformation
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A World Without Brick-and-Mortar Stores? Even Avid Online Shoppers Say, 'No, Thanks'
Nov. 15, 2018
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Irony is the New Black
Aug. 27, 2018
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Airports (Like Carriers) Use Twitter to Ease Travelers’ Concerns
Oct. 18, 2017
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The Case for Giving Health-Care Consumers a ‘Nudge’
July 27, 2017
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