Frequently Asked Questions

Frequently Asked Questions

 


 

FAQs for Individual Leadership Programs

General

The program fee does not include the hotel accommodations, but special rates may be available. Please contact programsupport@eller.arizona.edu after registering for more information.

Unless otherwise stated, a light breakfast and lunch buffet are provided throughout the program.

Participants with dietary requirements should make sure that they complete this area on the registration form. We are happy to make any adjustments if we know prior to the start of the program. 

We want everyone to be comfortable, so participants may wear casual attire for most of the program. On graduation days, when supervisors/managers can attend the graduation lunch, we ask that participants wear business attire. More information will be provided upon registration.

We will do our best to accommodate the special needs of our participants including mobility, vision, hearing, other physical impairments, health conditions or learning disabilities. Please contact your program manager for any special assistance needed.

Billing

We work with many organizations on different payment methods and schedules, but enrollment in the program is not guaranteed until we receive payment. Please contact programsupport@eller.arizona.edu for specific questions.

Payments may be made with a credit card (Visa, MasterCard, and American Express) through the registration link on the program page. We also accept checks, purchase orders, or electronic wire transfers.

To check on payment or for payment questions, please contact programsupport@eller.arizona.edu.

We completely understand that busy executives often have schedule changes, and we do our best to accommodate that.

If you wish to cancel your registration, you must request such in writing.

  • Cancelling 30+ days prior to the start of the program will result in a 100% refund of collected fees
  • Cancelling 8-29 days prior to the program start will result in an 80% refund
  • Fees will not be refunded if requested 7 days or less prior to the program start date.

A program transfer must be made in writing at least five days prior to the start of the program. Please contact programsupport@eller.arizona.edu. If the requested program is sold out, the registrant will be placed on a waiting list.

The program fee includes tuition, all program materials, parking fees on the University of Arizona campus, and a light breakfast and lunch each day during the program. Please know that the program fee does NOT include hotel accommodation or dinner.

Program

While a laptop is not required, it is handy during teamwork for all open-enrollment programs.

Program locations are subject to change, but most of our open-enrollment programs are held within the Tucson and Phoenix areas. Information for each specific program will be available ahead of the program date so you can plan accordingly.

There is no work assigned prior to the program start date.

No, Eller Executive Education only offers non-degree programs. Certificates are awarded on completion of each open enrollment program.

Yes, parking is included, and information will be provided the week prior to your program's start date.

FAQs for Custom Leadership Programs

A custom executive education program is built for your organization's leadership team. We analyze your unique business challenges, strategic goals, internal culture and the future of your industry to create a curriculum that will drive impactful learning and growth.

Our open enrollment programs are open to leaders from across organizations. Our custom programs are created specifically for your organization and team. The curriculum, case studies, and learning formats are developed to most effectively drive sustainable progress amongst your leaders.

We create custom programs for organizations worldwide, creating the curriculum in collaboration with your team. We do extensive research on your organizations and the region’s culture, your challenges, and your opportunities. Based on this, we craft learning experiences that facilitate individual and company-wide growth and transformation.

We work with a wide range of industries, including finance, healthcare, technology, manufacturing, and the public sector. Given our affiliation with the University of Arizona‘s Eller College of Management, we can bring in top-ranked faculty with specific industry expertise. We tailor our content to what’s most relevant to your field.

Custom programs can vary, ranging from intensive 1 to 2-day sessions to programs delivered over several months or even six to nine months. We’ll collaborate on the final schedule to align on what works best with your team’s budget, availability and learning goals.

Yes, in today’s blended world of in person and online we can mix and match whatever format will work best for you.

We work with you to establish how we will measure success before the program begins. This ensures that we’re both aligned on outcomes and that our curriculum is built to meet those. We also collect participant feedback after the program so we can continuously learn about what works best.

More questions?

For additional information or questions not answered here, please contact us.

 

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