Frequently asked questions

The program fee does not include the hotel accommodations, but special rates may be available (see next FAQ).

There are many hotels around our open-enrollment program locations. Ask for the University of Arizona (or specific program name) discount at the following hotels:

A light breakfast and lunch buffets are provided Monday through Friday. Additionally, for the Southwest Leadership Program pizza on the patio on Wednesday evening comes with a beverage (alcohol or non-alcohol) for each participant.

Participants with dietary requirements should make sure that they complete this area on the registration form. We are happy to make any adjustments as long as we know prior to the program start.

We want everyone to be comfortable so participants may wear casual attire Monday, through Thursday. Friday is our graduation day, when supervisors/managers can attend the graduation lunch, so we ask that participants wear business attire on that day.

For the Southwest Leadership Program, Tuesday is the day for leadership teamwork and this is held in the morning outside on the grass. We do have a large tent for shade and plenty of water, but participants need to wear flat shoes and dress for being outside (shorts, sandals, flip flops, tennis shoes, hats and sunglasses). Participants may also want to bring a change of clothing to change into for the afternoon session, which is indoors. This is by no means an energetic portion of the class. It’s about leading teams and communication.

We will do our best to accommodate the special needs of our participants including mobility, vision, hearing, other physical impairments, health conditions or learning disabilities. Please contact the program manager for any special assistance needed.

Unless you are a staying at the hotel you cannot use the gym/sauna etc. The hotel allows the program participants to use the restrooms in the locker rooms, but only hotel guests have the privilege of using the other facilities in the hotel.

Enrollment in the program is not guaranteed until we receive payment. We work with many organizations or different payment methods. Please talk to your supervisor or contact the program manager if you have any questions.

Payments may be made with credit card (Visa, MasterCard and American Express) through the registration link on the program page. We also accept check, purchase order or electronic wire transfer. If you elect to be billed for the program, payment details will be provided on your invoice.

To check on payment or for payment questions, please contact the program manager.

We completely understand that busy executives often have schedule changes and we do our best to make it easy for you.

• Cancellations for a full refund must be made in writing within five business days of initial registration. Please submit the request to the program manager.
• A program transfer must be made in writing at least five days prior to the start of the program. Please submit a request to the program manager. If the requested program is sold out, the registrant will be placed on a waiting list.

The program fee includes tuition, all program materials and breakfast and lunch Monday through Friday. Please know that the program fee does NOT include hotel accommodations or dinner.

While a laptop is not required for the Southwest Leadership Program, a laptop is very useful during team work for all other open-enrollment programs.

The Fundamentals of Government Leadership Program and High-Impact Leadership Program are held the University of Arizona Downtown Phoenix campus. Participants will be informed of the classroom number and location prior to the start of the program.

The Foundations of Public Sector Leadership Program is held at the University of Arizona campus in Tucson. Participants will be informed of the classroom number and location prior to the start of the program.

The Southwest Leadership Program is held at the Lodge at Ventana Canyon in Tucson.

There is no work assigned prior to program start date.

No, Eller Executive Education only offers non-degree programs. Certificates are awarded on completion of each open-enrollment program.

Yes, parking is included and information will be provided the week prior to your program's start date.